Customer Service Executive at Healthrak

We are looking for a suitable candidate capable of enhancing good patient relations, attending to calls promptly, giving quality services, and fostering a good image and communication between the patients and the hospital.

Minimum Qualification: OND

Experience Level: Entry level

Experience Length: 2 years


Cultivating solid relationships with patients through the provision of exceptional after-treatment service.

Creating a positive onboarding experience for new patients.

Regularly interacting with patients through telephone calls, email communications, or face-to-face meetings

Identifying ways to overcome patients' initial dislike of hospital products and treatment.

Maintaining an accurate record of all existing and potential patients.

Responding to patients' inquiries in a timely and professional manner.

Ensuring that the correct terms of details are entered into the patient database to prevent avoidable misinterpretation.


OND qualification in any discipline

2 years of working experience.

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